You can email us at info@galaxygadgetz.com, where our customer service team will be happy to help you with whatever you need!

Yes, we ship worldwide.

We can deliver products from our own store or directly from one of our partners. Depending on the product’s availability and your location, we’ll choose the most efficient shipping option to get your order to you as quickly as possible.

As we aim to process orders as fast as possible, you must request any changes or cancellations within 12 hours of placing your order. Any requests after this period may be declined. However, once you receive your order, you can return it for a full refund if needed, as long as it meets our return conditions.

We accept all major credit cards (VISA, Mastercard, AMEX), PayPal payments and iDeal.

Delivery times vary depending on your location and stock availability. In general, orders may take 2-4 weeks to arrive. If you have any concerns about your specific order, feel free to email us at info@galaxygadgetz.com.

If you don’t receive your order within 30 days after it has been shipped, you are eligible for a full refund. Please contact us at info@galaxygadgetz.com if you have any issues or questions.

The prices displayed on our site are tax-free in the Netherlands, which means you may be responsible for any duties or taxes once your order arrives in your country. Import taxes, duties, and related customs fees may be charged by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by Galaxy Gadgetz. We are not responsible for delays caused by customs. For further details, please contact your local customs office.

Please contact us at info@galaxygadgetz.com to initiate a return. We will guide you through our return process to ensure a smooth experience.

Please email us at info@galaxygadgetz.com with your order number, photos of the item(s), and a description of the issue. We will do our best to resolve the matter quickly and ensure your satisfaction.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to your card-issuing bank within 7-10 business days after we receive the returned item or approve your cancellation request. If you haven’t received a credit yet, contact your bank or credit card company, as it may take some time before the refund is posted to your account.