Customer Service

How can we help you?

Our team is available 7 days a week. We typically respond within 24 hours.

Response within 24 hours Free returns 2-year warranty
GalaxyGadgetz — Makassarweg 81, 1335 HW Almere Get directions

Get in touch

Have a question about your order, return or product? We're happy to help.

Email info@galaxygadgetz.nl Response within 24 hours
Phone 020 - 123 45 67 Mon–Fri: 09:00 – 17:00
Address Makassarweg 81 1335 HW Almere
Opening hours Monday – Friday 09:00 – 17:00

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FAQ

Frequently asked questions

Your answer might already be here

How long does delivery take?

For orders placed before 11 PM, you'll receive your package the next working day. On average, delivery takes 1–2 working days.

Can I return an order?

Yes, you can return your order free of charge within 30 days of receipt. Contact us via our form to initiate a return.

Which payment methods do you accept?

We accept iDEAL, Visa, Mastercard, PayPal and Klarna. All payments are SSL-secured.

What is the warranty period?

All products come with a standard 2-year manufacturer's warranty. In case of defects, we will replace or repair the product free of charge.

Is free delivery available?

Yes! Orders over €50 get free home delivery. For orders under €50, we charge €3.95 shipping costs.

How do I track my order?

After shipment, you'll receive an email with a track & trace code. Use it to follow your package live via the carrier.